Terms and Conditions – Omniverb Digital Marketing

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Omniverb Digital Marketing (“we,” “our,” “us”).
By accessing or using our website, services, or digital platforms, you (“user,” “client,” or “you”) agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.

If you do not agree with these terms, you should not use our website or services.

1. Introduction

Omniverb Digital Marketing is a digital marketing agency that provides online advertising, social media management, lead generation, SEO, and related marketing solutions.
These Terms govern the use of our website, paid services, ad campaigns, consultations, and communication channels.

2. Use of Our Website and Services

By using our website or submitting your information:

You confirm that you are at least 18 years old.
You agree to provide accurate and up-to-date information.
You will not use our website or services for any illegal or unauthorized purpose.

We reserve the right to refuse or terminate services to any client at our discretion if misuse or non-compliance is detected.

3. Service Terms

All marketing campaigns, ad setups, and consultations are provided on a best-effort basis — results may vary depending on market conditions, ad performance, and external factors.
We do not guarantee specific lead numbers, sales conversions, or ROI, as these depend on client budget, niche, and competition.
All creative and campaign materials developed by Omniverb remain our intellectual property unless otherwise agreed in writing.

4. Payments and Refunds

Payments for services must be made in advance unless otherwise agreed.
Once a campaign is launched, no refunds will be issued for services already delivered or ongoing ad spend.
In case of technical or billing issues, clients must inform us within 3 business days for resolution.
All payments must be made through authorized channels only (bank transfer, UPI, invoice link, etc.).

5. Client Responsibilities

To ensure smooth execution of marketing campaigns, the client must:

Provide accurate information, creatives, and approvals on time.
Maintain active access to ad accounts, business managers, and websites.
Comply with Meta, Google, and other advertising policies.

Omniverb will not be responsible for delays or non-performance caused by incomplete client inputs or ad policy violations.

6. Confidentiality

Both parties agree to keep confidential any proprietary, campaign-related, or financial information shared during the course of work.
We do not disclose or sell client data to any third party, except where required by law or with explicit client consent.

7. Intellectual Property Rights

All website content, text, images, graphics, videos, and campaign materials created by Omniverb Digital Marketing are protected under applicable copyright laws.
You may not reproduce, distribute, or reuse our materials without prior written permission.

8. Third-Party Platforms

Our services often involve third-party tools like Meta Ads, Google Ads, WhatsApp, and CRMs.
We are not responsible for any downtime, suspension, or policy actions taken by these platforms.
Clients must adhere to all platform policies while using our services.

9. Limitation of Liability

Omniverb Digital Marketing shall not be liable for:

Any indirect, incidental, or consequential damages arising from the use of our services.
Loss of profits, leads, or business opportunities due to technical issues or third-party actions.
Issues arising from incorrect client-provided data or ad disapprovals by Meta or Google.

Our total liability, if any, will not exceed the amount paid by the client for the specific service in question.

10. Indemnification

You agree to indemnify and hold harmless Omniverb Digital Marketing, its employees, and affiliates from any claims, damages, or expenses arising from:

Your misuse of our website or services.
Violation of any third-party rights or platform policies.
Breach of these Terms and Conditions.

11. Termination of Services

We reserve the right to suspend or terminate any project or access to our services if:

Payments are overdue,
Misuse or policy violation occurs, or
Cooperation or communication from the client ceases for an extended period.

Upon termination, pending dues must be cleared immediately.

12. Privacy Policy

Use of our website and services is also governed by our Privacy Policy, which outlines how we collect and handle user information.

13. Modifications to Terms

Omniverb Digital Marketing reserves the right to update or modify these Terms at any time without prior notice.
The latest version will always be available on our website. Continued use of our services after changes implies acceptance of the new Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

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